I can't hear any sound from Amara

I can't hear any sound from Amara

Most of the time the volume is just turned down. Press the upper volume button on the side of your phone a few times, while Amara is open, until the sound is nice and clear. If you still can't hear anything, work through these in order.

1. Check your phone isn't on silent. On many iPhones there's a small switch on the top-left edge — if you can see a bit of orange, slide it back. On newer iPhones and on iPads there's no switch; instead, swipe to open the Control Centre and tap the bell or silent-mode button so it's off.
2. Turn off "Do Not Disturb" (sometimes called "Focus") if it's on. It can quieten sounds without you realising.
3. Check for connected headphones or speakers. If anything's paired by Bluetooth, the sound may be playing through that instead. Turn Bluetooth off for a moment and try again.
4. Close Amara and open it again.

Good to know

The exact wording can vary a little depending on your phone. Look for Volume, Silent mode, Do Not Disturb and Bluetooth.

If the sound works in other apps but not in Amara, message us here in the chat — that helps us work out what's going on.

Still stuck? Message us here in the chat.