The tablet has no internet

The tablet has no internet

Restarting the router usually helps. Here's what to do:

How you can tell

In the Amara Family App, you can see whether the tablet is online.

On the tablet, the Wi-Fi selection screen appears.

Step by step

1. Check whether the internet works otherwise, for example on a phone on the same Wi-Fi.
2. Restart the router: unplug it, wait 30 seconds, plug it back in. Then wait two minutes.
3. Restart the tablet: press and hold the power button and the volume-down button on the side at the same time until the tablet restarts.
4. Has the Wi-Fi password changed? Then connect the tablet again. See How do I connect the tablet to Wi-Fi?
5. If the tablet is far from the router, move it closer.

Using the internet option through the SIM card?

Then the tablet needs cell reception. Move it to a spot with better reception, for example closer to the window, and restart it.

Still stuck? Message us in the chat in the Amara Family App, or email support@amara.app.